Haneda Airport Trials Robots to Tackle Labor Shortages | Tokyo
- Japan Airlines (JAL) is beginning trials of humanoid robots at Tokyo’s Haneda Airport to assist with ground services, including baggage handling and cabin cleaning, as the country faces...
- The initiative comes as Japan’s aviation sector struggles with rising tourism demand and a shrinking workforce driven by an aging population.
- The robots will initially focus on tasks such as baggage loading and cabin cleaning.
Japan Airlines (JAL) is beginning trials of humanoid robots at Tokyo’s Haneda Airport to assist with ground services, including baggage handling and cabin cleaning, as the country faces a chronic labor shortage. The two-year trial, beginning in May, will utilize robots from Chinese firms Unitree Robotics and UBTECH Robotics, according to a joint statement released Monday.
The initiative comes as Japan’s aviation sector struggles with rising tourism demand and a shrinking workforce driven by an aging population. JAL and its partner, GMO AI & Robotics, hope the experiment will lessen the burden on human employees, particularly as forecasts predict more severe labor shortages in the coming years.
Robots to Handle Baggage and Cabin Cleaning
The robots will initially focus on tasks such as baggage loading and cabin cleaning. A demonstration for the media this week showcased a 130cm-tall robot manufactured by Hangzhou-based Unitree tentatively “pushing” cargo onto a conveyor belt and waving to onlookers, as reported by The Guardian.

JAL is testing the G1 robot from Unitree and the Walker E robot from UBTECH Robotics. According to Ars Technica, the airline is interested in assessing whether humanoid robots powered by recent advances in artificial intelligence can readily adapt to human work environments—such as airports—without requiring significant workplace modifications.
Addressing Japan’s Labor Challenges
Japan’s demographic challenges are well-documented, with a rapidly aging population and a declining birth rate contributing to a shrinking workforce. This labor shortage is particularly acute in sectors like aviation, which are experiencing a surge in demand following the easing of pandemic-related travel restrictions.
The trial at Haneda Airport is not an isolated case. Japan has been increasingly exploring the use of robotics to address labor shortages in various industries, including manufacturing and logistics. However, the deployment of humanoid robots in a public-facing role like airport ground services represents a significant step forward.
Unitree’s Technology on Display
Unitree, the Chinese robotics firm providing one of the robots for the trial, gained prominence earlier this year with a demonstration of its H1 model at China’s Spring Festival Gala in February. The demonstration featured the robot performing Kung Fu moves, showcasing its agility and capabilities. While it remains unclear whether Unitree is directly involved in the Haneda Airport trial or is part of a broader evaluation of commercially available technologies, the company’s technology is clearly under consideration.
Japan Airlines stated that “feasibility studies and risk assessments” are ongoing, indicating a cautious approach to the integration of robotics into its operations. The airline did not respond to CNBC’s requests for comment regarding Unitree’s direct involvement.
Market Reaction and Future Outlook
Shares of Japan Airlines rose 3.4% on the first trading day of May following the announcement of the trial, though they remain approximately 13% lower year-to-date. The two-year trial period will provide valuable data on the effectiveness and practicality of using humanoid robots in airport ground services. If successful, the initiative could pave the way for wider adoption of robotics in the aviation industry and potentially other sectors facing similar labor challenges.
The experiment, scheduled to conclude in 2028, will be closely watched by industry observers as a potential model for addressing labor shortages and improving efficiency in a rapidly changing world.
