21 States & DC Join FTC Lawsuit Against Uber
- On Monday, December 16, 2025, nearly two dozen states, along with the District of Columbia, bolstered the Federal Trade Commission's (FTC) lawsuit against Uber, filing an amended complaint.
- The complaint further asserts that Uber One subscribers encountered a cumbersome cancellation process, reportedly requiring up to 23 screens and 32 actions to terminate their subscriptions.
- The states joining the lawsuit are Alabama, Arizona, California, Connecticut, Illinois, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, new Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania,...
Uber Faces Amended Lawsuit Over Alleged Deceptive Billing Practices
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State and Federal Regulators Expand Case Against Uber
On Monday, December 16, 2025, nearly two dozen states, along with the District of Columbia, bolstered the Federal Trade Commission’s (FTC) lawsuit against Uber, filing an amended complaint. The lawsuit alleges Uber charged customers for Uber One subscriptions without obtaining thier explicit consent, initiated billing before the conclusion of free trials, and made misleading claims regarding potential savings through the subscription service.
The complaint further asserts that Uber One subscribers encountered a cumbersome cancellation process, reportedly requiring up to 23 screens and 32 actions to terminate their subscriptions.
States Joining the Legal Action
The states joining the lawsuit are Alabama, Arizona, California, Connecticut, Illinois, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, new Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Virginia, West Virginia, and Wisconsin. The press release indicates the amended complaint seeks civil penalties for alleged violations of the Restore Online Shoppers’ Confidence Act and corresponding state laws.
Uber’s Response
Uber previously denied the FTC’s initial allegations when the original lawsuit was filed. In a statement to The Verge, Uber claimed that “cancellations can now be done anytime in-app and take most people 20 seconds or less.”