Sometimes iPhone users may experience a black screen, no response issue. This can be the result of malfunctioning or damaged hardware and software, so the team has 6 steps that will help to resolve the initial problem.
5 steps to fix iPhone black screen, black screen, see how here.
1. Check to see if the battery is dead.
The first step, let us first check whether the iPhone battery is dead or not, try to charge the iPhone for a moment and check whether the device appears on the charging screen or not. When charging for a while until the battery is already The machine will turn on by itself. If charging still does not appear on the charging screen, try the next step.
2. Check to see if the app crashes.
Some apps may have issues where the screen is blank or shows completely black. Especially old apps that haven’t been updated for a long time or some apps that are buggy. Let’s see if the screen is black or not when we enter these apps. and try to exit the app by swiping bottom right and swipe up on the app to exit.
If you can still use other apps or work normally, then it’s an app-specific problem.
3. Force Restart iPhone
If you try to check items 1 and 2, the screen still turns off completely. Let’s try to force restart the iPhone (Force Restart) to clear the cache and delete some temporary files (Temporary Files) that might be affecting the software. Resulting in a malfunction and causing the screen to turn off.
For iPhone models without a home button Press the volume up button once, then press the volume down button once, then press and hold the side button until the Apple logo appears, then release.
For iPhone 8 and iPhone SE 2nd generation: Press the volume up button once, then press the volume down button once, then press and hold the side button until the Apple logo appears, then release.
For iPhone 7: Press and hold the volume up, volume down, and side buttons at the same time. Hold until the Apple logo appears, then release your finger.
For iPhone 6s and iPhone SE 1st generation: Press and hold the Side button and the Home button at the same time. Hold until the Apple logo appears, then release your finger.
4. Update iPhone via computer in recovery mode
If our iPhone screen is still completely black, unresponsive, we recommend that you enter Recovery Mode. [ชมวิธีการทำ Recovery Mode แต่ละรุ่นที่นี่] Then update iOS to the latest version. This way the data on the device will not be lost. But if it still doesn’t work, it may need to be restored in the next step.
5. Restore using a computer
If you try rebooting and it still doesn’t work. We may have to restore (Restore) or clean the device itself. This will remove any corrupt data that may cause the screen to turn off. And restore the default settings to the iPhone, restoring that must be done through a computer. and the data on the device will also be lost So, we must always have an updated backup. (It is recommended to keep automatic backups on.)
Connect your iPhone to your computer, open Finder or iTunes > select Restore iPhone.
Click Restore (Restore).
Or anyone who has additional apps like FoneGeek, 3UTools can restore them through the app as well.
For anyone who is encountering a blackout screen problem and has tried following these 5 steps and still can’t fix the problem. You may need to ask Apple Support for help via the Apple Support app or visit an Apple Store or iCare service provider nationwide for appropriate advice.
Source iGeeksBlog.
