Sport car explains after customer grabs crowbar and smashes car without irony reveals it has been involved in arbitration but was unsuccessful continuing to resolve issues together
of the case Miss Runghathai A 42-year-old businessman with a crowbar climbs onto the hood of a car. Before shattering the windshield, it shatters to sarcastic car dealers in Nakhon Ratchasima province after just buying a new red car with cash on February 2, 2022. The car was used for 938 kilometers, but there were many problems. Whether it is a warning center to detect defects in tire pressure. The screen cannot connect to the android phone. The sensor system cannot open the back. Start the whole car vibrating. There is a problem with the reverse gear system. When bringing the car to notify the center for checking But got the answer back that the car is normal.
latest Ford of Thailand Issued an explanation on such cases, stating that the display of the warning signal of the tire pressure monitoring system is not correct due to concerns that customers are anxious. The company did a preliminary investigation and found that the customer had installed an air purifier as an accessory. The operation of some car air purifiers can transmit frequencies that affect the Tire Pressure Monitoring System (TPMS).
The company therefore recommends that customers dispose of such accessories. make customers dissatisfied and bring such complaints to the Consumer Protection Sub-Committee (OCPB), Nakhon Ratchasima Province, where the company has joined the mediation by appointment. but he could not come to an agreement
However, the company is still determined to find a solution to the problem together. continue to create customer satisfaction
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