Claws Out: Apple Unleashes Fierce iPhone Rivals in Battle for E-commerce Supremacy
iPhone New Product Launches: E-commerce Giants Compete for New Consumer Groups
(Net Economy News) Apple held a new product launch conference in autumn, and major e-commerce giants joined the “melee”. At present, Tmall Apple Store official flagship store has launched a reservation channel for new iPhone products; Kuaishou e-commerce announced the launch of an hourly delivery service, and searching for iPhone 16 can enter the exclusive reservation page; JD.com’s self-operated flagship store has also opened a reservation channel for the iPhone 16 series; Suning.com’s new iPhone product trade-in subsidy is up to 1,000 yuan, and reservations have been fully opened in stores and apps.
With the release of new products, the Apple sales on e-commerce platforms are also heating up. For example, Kuaishou e-commerce has even launched a special service of 10-hour delivery, joining the instant retail circle. Meituan, Ele.me and other platforms even “sell takeaway” iPhone 16 new products.
Viewpoint 1: Differentiated Services are Needed to Attract Traffic through the Launch of New iPhone Products
Mo Daiqing, director of the online retail department and senior analyst at the E-commerce Research Center of the China Internet Network Information Center, said that in order to attract consumers, major e-commerce platforms such as JD.com, Tmall, and Kuaishou may compete on price by reducing prices and offering coupons. However, price wars alone are not enough, and e-commerce giants need to provide differentiated services, such as faster delivery speeds and better after-sales services, to enhance consumer experience.
Liu Junbin, a special researcher at the E-Commerce Research Center of the China Internet Network Information Center, also believes that if e-commerce giants want to achieve instant retail, they need big data support, forward warehouse construction, and the establishment of a distribution system. They face challenges such as capital investment, application of AI decision-making models, and efficient supply chain management.
Viewpoint 2: Platforms Optimize Search Algorithms to Stimulate Consumers’ Desire to Buy
A week before the launch, the popularity of iPhone 16 on e-commerce platforms had soared, and related searches on Taobao Tmall soared by 228%, entering the top ten hot searches on Taobao. Liu Junbin said that although Huawei and Xiaomi mobile phones are developing rapidly in China, Apple still has many loyal fans due to its accumulated brand advantages.
Mo Daiqing said that nowadays, as an important channel for product sales, e-commerce platforms often promote such popular products more vigorously. The high popularity of iPhone 16 on e-commerce platforms may also be related to the active promotion strategies of e-commerce platforms. These platforms further stimulate consumers’ desire to buy by optimizing search algorithms, providing pre-sale services, and carrying out marketing activities.
Viewpoint 3: Instant Delivery has Become a Rigid Demand, Facing Challenges such as Urban Regional Operations
Kuaishou E-commerce said that after users place an order on Kuaishou, the platform can match the buyer to the nearest store based on the buyer’s address, and delivery can be made in as fast as one hour. If the order exceeds the delivery range, SF Express will deliver it the next day. Meituan Flash Purchase has upgraded its instant retail cooperation with Apple authorized stores, providing “new phones delivered in as fast as 30 minutes” and more benefits.
Mo Daiqing pointed out that e-commerce platforms shorten the delivery time of goods by establishing an efficient logistics and distribution system, such as adopting an intelligent dispatching system and improving the efficiency of delivery personnel. This model breaks the boundaries between traditional e-commerce and offline stores and promotes the deep integration of online and offline.
Zhuang Shuai said that instant retail still has a great demand for new 3C products, especially for players, and it is easy for instant retail platforms to establish new category mindsets and obtain higher profits through new 3C products. However, it also faces certain challenges, the first of which is the challenge of instant fulfillment, the second is the challenge of platform supply (needing a local promotion team to develop physical stores to enter the instant retail platform), and the third is the challenge of regionalized urban operations.
“Instant retail can greatly provide consumers with a good experience and is also a reflection of the modern marketing 4C strategy. From fruits and vegetables to 3C, it will also appear in other categories or industries in the future,” said Liu Junbin.
“The layout of e-commerce giants such as JD.com, Alibaba, and Meituan in the instant retail market is still related to the advantages these giants themselves have. Alibaba has obvious technical advantages in supply chain technology, Meituan itself has great advantages in instant delivery of fresh food, takeout, etc. JD.com has its own business flow, and its supply chain integration is relatively complete, and it has the support of Dada, so the instant retail model can be expanded according to its own advantages. The instant retail market itself is a subdivision of the last-mile delivery model of e-commerce. The basic logic is actually the competition for the last-mile consumer population.” Chen Hudong, a special researcher at the E-Commerce Research Center of the China Internet Network Information Center, further added.
