Domestic – ‘Minister Minister Anucha’ advises Lazada team to join hands with OCPB to block illegal shops

Minister Anucha advises Lazada team to join hands with OCPB to block illegal shops urged to check the quality of imported products from abroad The latter was found to be too cheap. Worried about affecting Thai entrepreneurs

28 Sep. 21 at 2.30 p.m. The management team of Lazada Co., Ltd. consists of Ms. Rujirat Tangsupakul, Senior Vice President of Legal Affairs. Ms. Yanbodi Jittikuldilok Chief Business Risk Management Officer Ms. Yanichchanat Chalermtien, Senior Vice President for Government Relations and Ms. Renuka Fangthong, Manager of Government Relations met with Mr. Anucha Nakasai, Minister attached to the Prime Minister’s Office. to discuss the screening measures for merchants in Lazada’s system to protect affected consumers In the event that the product received does not match the advertised content and ordered and did not receive In the past, it was found that many consumers have suffered and have complained through the Consumer Protection Office (OCPB).

The management team of Lazada Co., Ltd. revealed that at present, Thailand has about 5 million merchants who log in and sell products with Lazada, with about 130,000 Thai entrepreneurs applying for the system. Online trading has increased by more than 50% during the COVID-19 pandemic. While there are some sellers who don’t follow the rules. Counterfeit and illegal products are sold. including incomplete content information Even though Lazada has a product inspection and detection system. By using technology and algorithms for pre-sale detection (Pre-live) and human detection and screening (Post-live), but still found that there are shops that change messages and spoof products like continuously Initially, Lazada has established guidelines to help consumers quickly. The Notice and Take down system has been set up to serve as a channel for complaints for consumers.

Minister attached to the Prime Minister’s Office has provided guidelines for consumer protection by suggesting to cooperate closely with the Office of the Consumer Protection Board (OCPB) and set strict measures and regulations for merchants and to publish information and statistics of penalties for merchants who commit offenses to be a model so that such incidents do not occur; has revealed that Nowadays, e-commerce is growing rapidly. The worrying thing is that Lazada stores sell imported products from overseas. especially from china Some products, even including shipping costs, are still cheaper than similar products sold in Thailand. So ask Lazada to be strict on product quality inspection. and urges not to damage the price mechanism in the country