Several victims of fraud at Don Quixote, a large convenience store
Warning: “When purchasing an item, be sure to check the quantity and your receipt.”
The extent of the damage is unknown… You must file a report with the consulate
Panoramic view of “Don Quijote”, a general department store in Tokyo, Japan. Images to help you understand the article. / Photo = Provided by the reader
“I got worried when I saw an article about ‘Don Quixote’ that said they print the items (barcodes) and then remove them separately when packing them… but I didn’t know I would be affected too.”
Accusations have recently been made that “Don Quijote”, a large Japanese convenience store frequented by Korean tourists, is using fraudulent methods such as “swindling money” from some tourists. Don Quijote is a place that provides basic necessities and food to consumers at competitive prices and is considered one of “Japan’s essential tourist attractions” among Koreans.
Koreans who claimed to have suffered such damages said that some cashiers at the Don Quixote branch suffered damages by using techniques such as ▲stealing items, ▲putting unpurchased products into the account, and ▲printing larger quantities to receive more money. The extent of the damage suffered is generally believed to be small, but it appears that many visitors to Japan are currently sharing the damage, saying, “I suffered this too.”
“I too suffered from Don Quixote” continues to be shared
“Don Quixote” fraud cases shared by Korean tourists visiting Japan. /Photo=Reporter Kim Se-rin This type of discussion was easily confirmed in an online community related to travel in Japan. Mr. A, who visited the Don Quijote branch in Ueno, Tokyo, on the 10th, said: “I came to Korea and discovered the damage while packing my bags. (The amount of damage) 1,800 yen (about 16,000 won ) is not a small amount at all.” He said: “Everyone should not be distracted during the calculations and should look at the calculation carefully. We are still trying to see if we missed anything else.”
Mr B, who suffered damage at a Don Quixote branch in Tokyo, said: “I paid more because I received items I had never purchased” and added: “If I wanted to get a refund, I had to take everything I had I had purchased, cancel the entire product and refund, so I gave up on getting the refund.” I confessed it. Mr C, who visited the Don Quijote branch in Saga, also said: “I received the receipt and went back to my accommodation to check and found that the purchase of 7 items was counted as 8 items. If you purchase something from Don Quijote, be sure to double check the quantity and receipt.”
The people who read these articles agreed with one voice. They said, “There was a strange item in my shopping bag that I hadn’t even bought and it had been paid for, but I couldn’t return it because I couldn’t go back. I think they paid for it secretly on the day I’m going.” I wonder if they’re doing it systematically.”
“Fraud Warning” for Korean Tourists… The solution is
Panoramic view of downtown Shinjuku, Tokyo. /Photo=Reporter Kim Se-rin According to Article 12 of the current Law on Consular Assistance (Consular Assistance in Cases of Victimization of Citizens Abroad for Crimes), if the head of a diplomatic mission abroad recognizes that a citizen living abroad has suffered harm as a result of a crime in the jurisdiction, you must be instructed on how to report it to your host country’s law enforcement agency. If necessary, assistance must be provided, for example by requesting a timely and fair investigation by the competent authorities of the host country, providing information on medical institutions and providing, as far as possible, a list of lawyers and interpreters.
To date, the number of specific damages related to Don Quixote has not been confirmed. It is assumed that this may reflect the tendency to be reluctant to undergo complicated procedures to report harm because the extent of the harm is small.
An official from the Ministry of Foreign Affairs told Hankyung.com: “If a case of harm occurs during a trip to Japan, you can report it to the consular call center by referring to the guidance on the crisis response manual on the website of the Ministry of Foreign Affairs. Embassy of the Republic of Korea in Japan.” He added: “”Safe travel abroad application”” official of the Ministry of Foreign Affairs. “You can also report it using the app.”
A police official said: “In this case, we need to send an official letter to the Japan National Police Agency and confirm that domestic damage is occurring. There may be a solution such as scanning the Don Quixote purchase receipts of the affected people and request an investigation on behalf of the victims,” he said.
Meanwhile, on January 9, the Embassy of the Republic of Korea in Japan posted a notice on the official website of the Ministry of Foreign Affairs, stating: “Overall, the security situation in Japan can be said to be relatively stable, but incidents of Thefts, such as muggings, are occurring against Korean tourists.” He urged caution, saying: “There are cases of alcohol price gouging by touts in entertainment districts such as Shinjuku and Kabukicho in Tokyo.”
Kim Se-rin, Hankyung.com reporter celine@hankyung.com
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