Don’t Click Unsubscribe: What to Do Instead
- Exercise caution when unsubscribing from email lists, especially those from unknown or suspicious sources, as clicking unsubscribe links can sometimes confirm your email address to spammers.
- The CAN-SPAM Act, enacted in 2003, establishes rules for commercial email, giving recipients the right to opt-out of receiving future emails.
- However, the CAN-SPAM Act doesn't prevent malicious actors from using unsubscribe links to verify active email addresses.
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Exercise caution when unsubscribing from email lists, especially those from unknown or suspicious sources, as clicking unsubscribe links can sometimes confirm your email address to spammers.
The CAN-SPAM Act and Email Marketing
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The CAN-SPAM Act, enacted in 2003, establishes rules for commercial email, giving recipients the right to opt-out of receiving future emails. The Federal Trade Commission (FTC) enforces this law, and legitimate businesses must comply with its requirements, including providing a clear and easy way to unsubscribe.
However, the CAN-SPAM Act doesn’t prevent malicious actors from using unsubscribe links to verify active email addresses. Legitimate marketers are required to process opt-out requests promptly, typically within 10 business days. The FTC details these requirements on its website.
Example: A company sending promotional emails must include a physical postal address and a functioning unsubscribe link in every message, as mandated by the CAN-SPAM Act.
Risks of clicking Spam Unsubscribe Links
Clicking the unsubscribe link in a spam email can inadvertently confirm to the sender that your email address is valid and actively monitored. This can lead to an increase in spam,rather then a decrease.
Spammers often harvest email addresses from data breaches, purchased lists, or through automated bots. they use unsubscribe links to “clean” their lists, identifying and focusing on active addresses. The FTC advises consumers to avoid engaging with suspicious emails, including clicking unsubscribe links.
Evidence: Security researchers at various cybersecurity firms, including Kaspersky, consistently warn against clicking unsubscribe links in unsolicited emails.
United States Computer Emergency Readiness Team (US-CERT) Warnings
US-CERT, part of the cybersecurity and Infrastructure Security Agency (CISA), frequently issues alerts about phishing and spam campaigns. These alerts frequently enough emphasize the dangers of interacting with suspicious emails,including unsubscribe links. CISA’s website provides resources for identifying and reporting phishing attempts.
Example: In December 2023, US-CERT issued an advisory regarding a widespread phishing campaign using emails disguised as legitimate company notifications, which included malicious unsubscribe links.
Alternatives to Clicking Unsubscribe
Rather of clicking the unsubscribe link, consider these alternatives to manage unwanted emails. Marking the email as spam or junk directly within your email provider (Gmail, Outlook, etc.) is generally safer.
Email providers use complex filtering algorithms to identify and block spam. Reporting spam helps these algorithms learn and improve their accuracy.You can also create filters to automatically delete or move emails from specific senders to a seperate folder.Google’s support documentation provides instructions for creating filters in Gmail.
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