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Dropbox Prioritizes Customer Protection and Responsible AI: Head of Product Design Discusses Approach

Head of Product Design for Dropbox Emphasizes Customer Protection in Organizational Culture

– Devin Mancuso, the head of product design for Dropbox, addressed the importance of customer protection as a core value for the company.

– During a press conference at Seoul’s Lotte Hotel, Mancuso highlighted the cautious and responsible approach to artificial intelligence (AI) adopted by Dropbox.

– Mancuso expressed a deep sense of responsibility towards the millions of users who entrust their valuable information to Dropbox. He stressed that accuracy and precision are paramount, as speed alone holds no significance.

Introducing Dropbox Dash: Simplifying Content Management through AI Universal Search

– Dropbox unveiled its latest innovation, ‘Dropbox Dash’, an AI-powered universal search tool designed to streamline content management for various platforms.

– With Dropbox Dash, users can efficiently locate and manage content from platforms such as Google Workspace, Microsoft Outlook, Salesforce, Notion, and Spotify.

– Mancuso highlighted the frustration of spending excessive time searching for content across multiple software-as-a-service platforms and emphasized that Dropbox Dash offers a seamless and systematic search experience.

Future Plans: Enhancing AI Capabilities with ‘Dash Answer’ Feature

– Dropbox has plans to further augment its AI capabilities with the introduction of the ‘Dash Answer’ feature. This feature aims to provide users with accurate answers to specific questions, leveraging the power of productive artificial intelligence.

– The company also showcased ‘Dropbox AI’, which is currently being tested with select customers in the United States. In addition to previewing files, this feature utilizes artificial intelligence to summarize document and video content, enabling users to swiftly access the information they need.

By: [Journalist’s Name]

Execution time2023-07-13 14:08

Devin Mancuso Head of Product Design for Dropbox

[촬영 오규진]

(Seoul = Yonhap News) Reporter Kyu-Jin Oh = Devin Mancuso, head of product design for Dropbox, said on the 13th, “Dropbox’s corporate values ​​and organizational culture prioritize customer protection.”

Mancuso said in a press conference held at the Lotte Hotel in Jung-gu, Seoul on the 13th that he approaches artificial intelligence (AI) in a careful and responsible way.

“I feel a great sense of responsibility because millions of users trust and rely on important information,” he said. “It is important to move quickly, but speed is meaningless if it is not correct.”

Dropbox demonstrated ‘Dropbox Dash’, an artificial intelligence universal search tool.

Dropbox Dash helps you easily find and manage tools and content used in Google Workspace, Microsoft Outlook, Salesforce, Notion, Spotify, and more.

“Content is distributed, and unnecessary time is spent searching while using a lot of software-as-a-service,” said Mancuso, general manager. “The feature is that it provides a smooth and systematic search experience.”

He also suggested, “We plan to add a ‘Dash Answer’ function that will give you a correct answer when you ask a question that reflects a productive artificial intelligence.”

It also introduced ‘Dropbox AI’, which is being trialled for some customers in the US.

With this function, you can not only preview the files stored in Dropbox, but also summarize the content of documents or videos with artificial intelligence and search for necessary information.

acdc@yna.co.kr

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