Apology and Notice Regarding Products Sold at Food and Beverage Outlets Inside the Stadium

Incident Overview

On Saturday, October 26th, during the 26th Japan Football League Round 26 match against HondaFC at CITY FOOTBALL STATION, an issue arose with the “Sano Ramen” sold at the stadium’s food and beverage outlet. Due to equipment trouble, the noodles were not sufficiently boiled, affecting customers who purchased this product.

Apology and Commitment to Improvement

We deeply apologize for the inconvenience caused to customers who purchased the affected product. Tochigi City takes this situation seriously and will work to prevent a recurrence by holding discussions with the store operator. Our goal is to ensure that customers can purchase our products with peace of mind.

Product Details

Sales location: Permanent store in the stadium, “Aochiku Handmade Sano Ramen Kashuya”
Sale product: Sano ramen (1,000 yen per piece)

Future Actions and Preventative Measures

We will not be serving ramen at the same store for the time being until thorough measures to prevent recurrence are approved. As a gesture of goodwill, we will be offering free “char siu bowl” sold by the same store during the Okinawa SV game on Saturday, November 2nd. Please note that this offer is available upon request, and we apologize for any inconvenience this may cause.