Community Satisfaction Survey Launched by GDRFA in Dubai
The General Directorate of Residency and Foreign Affairs (GDRFA) in Dubai has introduced a new initiative aimed at measuring the satisfaction of users with the services provided. The 2023 community happiness survey will be conducted online, enabling individuals to provide feedback on their experiences with the department’s services.
By gathering user opinions through this survey, the department hopes to gain valuable insights into current and future service goals. Understanding user satisfaction is a priority for GDRFA, as it will allow the department to make necessary improvements and adjustments to enhance the quality of services. The questionnaire, available in both Arabic and English, offers individuals the opportunity to express their level of satisfaction and provide comments on their experiences.
Operational under the directives of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, GDRFA is committed to meeting the needs and desires of its customers. The community happiness survey serves as a platform for the department to engage with users and address any issues or concerns they may have.
Those interested in participating in the survey can do so by providing their name and mobile number through the online link. GDRFA encourages individuals to share their honest experiences and feedback to contribute to the improvement of services. This initiative reflects the department’s dedication to providing the best and most desirable service to the public.
English Summary
The General Directorate of Residency and Foreign Affairs (GDRFA) in Dubai has launched a community happiness survey to gather feedback from users regarding their satisfaction with the department’s services. The survey, conducted online, aims to gauge public opinion and contribute to the improvement of service quality. Users are encouraged to participate by sharing their experiences and providing valuable feedback for the department to consider.
Dubai ∙ The General Directorate of Residency and Foreign Affairs (GDRFA) in Dubai has launched a community survey to measure the satisfaction of the services received by the users. The 2023 community happiness survey is seeking feedback online. The department informed that the authorities will collect user opinions through the survey regarding the current and future goals related to the department’s service measures.
By understanding user satisfaction through questionnaires in the survey, the department will evaluate it and take the necessary steps to provide better services. The questionnaire enables people to record their level of service satisfaction and give their comments. People can give feedback in Arabic and English. The department will disclose the results of the survey and take the necessary steps to resolve the problems faced by the users. GDRFA said the aim of the survey is to measure community happiness.
GDRFA Dubai operates under the directives of Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. It is expected that this type of survey will greatly help to understand the needs and desires of the customers and the department is contacting the users through a new model to move forward in accordance with the government’s instructions to record the happiness of the public. In this way the department can provide the best and most desirable service.
Users can participate in this by entering their name and mobile number in the online link. GDRFA said that people can share their honest experiences through it. Those interested in taking part in the survey can click on the following link:
English Summary:
Sharing Experiences: Emigration from Dubai Launches Community Happiness Survey
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