Heathrow Cyber Attack: Flight Disruptions Continue
- * A "cyber-related disruption" hit Collins Aerospace's Muse system, which is used by multiple airlines for shared check-in and boarding processes.
- * Heathrow: Long queues, manual check-ins, 47% of departing flights delayed on Saturday, over a dozen cancellations by Sunday morning.
- * Collins aerospace is working to restore the system but hasn't disclosed the source of the disruption or a timeline for full recovery.
Here’s a summary of the key information from the provided text:
What happened:
* A “cyber-related disruption” hit Collins Aerospace’s Muse system, which is used by multiple airlines for shared check-in and boarding processes.
* This caused significant disruption at Heathrow Airport and spread to other European airports (Brussels, Berlin).
Impact:
* Heathrow: Long queues, manual check-ins, 47% of departing flights delayed on Saturday, over a dozen cancellations by Sunday morning. British Airways was largely unaffected due to its own backup systems.
* Brussels: Airlines asked to cancel half of departing flights, 44 flights scrapped on Sunday morning.
* Berlin: Long queues and at least eight cancellations.
* Passengers experienced hours-long waits, missed connections, and uncertainty.
Response:
* Collins aerospace is working to restore the system but hasn’t disclosed the source of the disruption or a timeline for full recovery.
* Heathrow deployed extra staff and advised passengers to check flight status and arrive no earlier than 2-3 hours before departure.
* The UK’s National Cyber Security Center is investigating, working with relevant authorities.
* The European Commission is monitoring the situation but doesn’t believe it’s a widespread attack.
Investigation & Speculation:
* Authorities are assessing the impact but have not yet attributed blame.
* There’s speculation (from the Liberal Democrats) about potential Russian involvement, linked to recent tensions.
* The incident is raising concerns about the fragility of aviation IT systems.