Since opening its doors in , Ochsner Health has remained committed to service, healing, leadership, education, and innovation. This dedication extends to its workforce, recognizing that the contributions of every employee are vital to patient care and organizational success.
Supporting Healthcare Teams
The healthcare landscape is demanding, and maintaining a robust and supported workforce is crucial for delivering quality patient care. Recent reports highlight the increasing strain on healthcare teams and the resulting rise in physician burnout. Ochsner Health appears to be proactively addressing these challenges, focusing on employee well-being and creating a supportive environment.
Medical Assistant Role at Ochsner Health
Ochsner Health is currently seeking Medical Assistants to join its primary care teams. This role is designed to provide individualized medical care to patients both in person and remotely, under the guidance of a licensed healthcare provider. The position emphasizes building positive relationships with patients and their families, and collaborating effectively with colleagues to ensure a smooth patient experience.
Essential Duties and Responsibilities
The Medical Assistant role encompasses a wide range of responsibilities, all centered around supporting both the patient and the provider. Key duties include preparing patients for appointments, ensuring a comfortable and efficient visit, and addressing patient questions. Effective communication, both over the phone and in person, is paramount, as is accurate documentation of pertinent medical information within the company’s data systems.
Beyond direct patient interaction, the role requires a commitment to ongoing professional development. Medical Assistants are expected to maintain current clinical knowledge, technical skills, and required credentials through continuing education. Adaptability is also essential, with a need to tailor communication and care to the diverse needs of the patient population, respecting privacy and individual preferences.
Qualifications and Skills
Candidates for the Medical Assistant position must possess a high school diploma or equivalent. While not required, completion of a formal medical assistant training program is preferred. Prior experience working with confidential information and the ability to thrive in a fast-paced environment with minimal supervision are essential.
Specific skills required include clinical knowledge, proficiency in computer software and web-based applications, and strong verbal and written communication skills. The ability to present information clearly and professionally to individuals at varying levels of understanding is also critical, as are strong interpersonal and customer service skills.
Physical and Environmental Demands
The position requires a moderate level of physical exertion, involving occasional lifting of up to 50 pounds and frequent lifting of 10 to 25 pounds. The role may also involve prolonged periods of walking or standing.
Due to the nature of healthcare work, there is potential exposure to blood, body fluids, and infectious diseases. Employees are also potentially exposed to hazardous medications and waste, requiring adherence to strict safety protocols. Mechanical lifting devices and team lifts are encouraged to minimize physical strain.
Commitment to Compliance and Safety
Ochsner Health emphasizes a strong commitment to compliance and patient safety. Employees are expected to adhere to all applicable federal, state, and local laws, accreditation standards, and regulatory agency requirements. The organization also maintains a robust Compliance & Privacy Program and Standards of Conduct, requiring the immediate reporting of any unethical or questionable behavior.
Equal Opportunity Employer
Ochsner Health is an equal opportunity employer, committed to providing consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Digital Medicine and Workforce Strengthening
Ochsner Health’s commitment to innovation extends to its digital medicine program, where clinical pharmacists play a key role in success. This suggests a broader strategy to leverage technology and specialized expertise to enhance patient care and optimize the healthcare workforce.
Geographic Restrictions for Remote Work
individuals residing in certain states – including Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. – are currently not eligible for remote work positions within Ochsner Health.
For those interested in applying, Ochsner Health encourages prospective employees to visit their careers website. The organization also provides contact information for accommodation requests related to the application process.
