You can return most items at Costco for a full refund, no questions asked. But it also makes me curious, if I return often at Costco, will I lose my membership? (Image / Unsplash
Costco, an American-style store, provides paid members with unconditional returns, which often result in all sorts of “weird” returns, such as faded flowers, half-eaten steaks, and used suitcases. be devastated, but they are also curious. , if I return items frequently at Costco, will I lose my membership? American personal finance writer Maurie Backman recently wrote an article to share that the answer is usually no, but you need to pay attention to Costco’s policies.
Financial writer Maurie Backman recently wrote an article to share that the answer is usually no, but you need to pay attention to Costco’s policies. (Photo/reproduced from web page)
According to an article written by Buckman on the business website “Motley Fool”, he once asked the customer service staff at Costco in the United States. The staff revealed that Costco could cancel the user’s membership due to abuse of the return policy. they can only be revoked under “very extreme” circumstances.
Buckman also gave an example: If a member returns 10 items per week, or returns 70% of the food consumed per week, Costco can flag the member’s account. For ordinary users, there is no need to worry about losing membership due to earnings.
Buckman also said that even if a few items are returned each month and only account for a small proportion of the total purchase volume, the returns are inherently reasonable, such as clothing with tags uncut and unworn clothes, Costco There will be no comments on the return part.
In addition, Bachman also mentioned in the article that Costco customer service staff in the US told her that although Costco will accept returns of food eaten because customers do not like the taste of the food, they must ensure that a reasonable portion is returned. For example, if you buy a cake at Costco, but only 80% of it is left when you return it, Costco will not refund the money. If the cake is only missing a corner when you bring it back to Costco, you can usually get the refund as soon as possible However, if consumers continue to buy the same cake and return it based on the taste, maybe Costco will end up rejecting it.
Additionally, Costco has a return policy that is “100% customer satisfaction guaranteed.” In addition to individual items that cannot be returned, electronic products must be returned within 90 days of receipt. As with precious metals, such as Diamonds of 1 carat or above require an original certificate and must be verified before they can be returned. .
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