Pharmacists’ Roles Evolving to Improve Patient Access,Cut Costs
Updated June 14,2025
The role of pharmacists is changing to meet the demands of a transforming health care landscape,according to Donald Klepser of the University of Nebraska Medical Center. Speaking at the American Association of Pharmacy Technicians convention in Denver, Colo., Klepser said pharmacists and pharmacy technicians must move beyond simply dispensing medications.
Klepser emphasized the importance of pharmacists taking on expanded roles, such as administering immunizations and managing medication therapy, notably in community settings. He noted that hospitals often have clearer guidelines for delegating authority compared to community pharmacies.
Pharmacists can play a crucial role in health policy and pharmacoeconomics,Klepser said,adding that prescriptive authority and the role of pharmacy technicians are vital to creating a lasting business model focused on patient care.
The expansion of the pharmacist’s role is especially crucial as pharmacy deserts become more common. Klepser pointed out that 150 U.S. counties lack a pharmacy or pharmacist, potentially leaving residents without access to prescribers or primary care.
Klepser suggested that collaborative practice agreements (CPAs) can help bridge these gaps. These formal agreements allow health care professionals to collaborate and communicate in areas lacking adequate health care services.
CPAs enable pharmacists to evaluate patients and provide care, including dispensing medication, even if the patient lacks an existing relationship with a physician, Klepser explained. However, he acknowledged that finding physicians willing to delegate authority remains a barrier.
Klepser noted that patient outcomes often improve when pharmacists are involved in care, leading to better cost control as people avoid relocation and reduced illness.
“We’re here for the patient,” Klepser said, emphasizing the need to find business models that support expanded pharmacy services.
What’s next
Despite challenges like restrictive state laws and the need for physician collaboration, klepser sees a promising future in expanding CPAs and recognizing the full capabilities of pharmacists. Empowering pharmacists to practice to the full extent of their education and licenses can improve patient access, enhance care efficiency, and contribute to better cost management within the health care system.
