The Struggles of James Sears and the Los Angeles Mall
James Sears, an 81-year-old shoe repair shop owner, returned to the Los Angeles Mall in fall 2022 after a year and a half away. He hoped to find customers, but the mall was empty. The once-bustling space was now a wasteland, with dry fountains and boarded-up restaurants.
Sears cleaned his shop, but no one came. In frustration, he closed his shop and posted a note that read, “CLOSED. Will reopen when people start to wear shoes.” This reflects a broader issue in downtown Los Angeles, where traditional business models no longer work. Many small businesses and property managers are reconsidering their future amidst empty buildings and abandoned storefronts.
The Los Angeles Mall, unique in its design and city-managed, is facing significant challenges. With many shops closed, Sears has stopped paying rent. Although the city has forgiven his accrued dues, he still owes about $4,000 in utility bills.
Time inside Sears’ shop stands still. Commendations and memories of his father line the walls, but the lack of customers is evident. Sears recalls crowded days when city employees populated the mall. Now, telecommuting and online services have led to a drastic decline.
John Sheppard, a retired real estate officer for Los Angeles, noted that the mall is still functional but unpopular. The city is exploring redevelopment options but faces obstacles from years of proposals that have led nowhere.
Opened in 1975, the mall thrived at first due to its proximity to City Hall and surrounding services. It featured vibrant landscaping and artistic decor. But as time passed and circumstances changed, foot traffic dwindled.
Proposals for transforming the Civic Center area date back decades. After years of planning, discussions of renovations were shelved due to the pandemic, but now planners have the chance to rethink the space for a new era.
While some city space is repurposed for city services, the question remains on how to revitalize the mall and surrounding areas. A report on future plans for the Civic Center is expected soon.
As for Sears, he remains committed to his business. His other store on Flower Street currently thrives. He hopes for a relocation that brings him closer to foot traffic again, saying business will return when people start wearing shoes once more.
