Roti O Apologizes for Elderly Payment Rejection Viral Video
- * Issue: Roti O (a bakery) is apologizing after an employee refused to accept cash payment from a grandmother.
Here’s a breakdown of the key facts from the provided text:
* Issue: Roti O (a bakery) is apologizing after an employee refused to accept cash payment from a grandmother. A video of the incident went viral on social media.
* Roti O’s Explanation: They promote app-based/non-cash transactions for customer convenience, promotions, and discounts. They state they are conducting an internal evaluation to improve service.
* bank Indonesia (BI) Response: BI states it is indeed illegal to refuse rupiah as payment, citing Article 33 paragraph 2 of Law Number 7 of 2011 concerning Currency, unless there is doubt about the authenticity of the money.
* Source: The report originates from CNN Indonesia.
* Platform: The apology was issued via Roti O’s Instagram account (@rotio.indonesia).
* Date: The apology was posted on sunday, December 21st (year not specified, but likely 2024 given context).