‘Danan’ opens the Thailand Post Plan for the year 2023, adapting the role to ‘Comprehensive and sustainable postal and logistics service provider According to international standards with digital technology’ Accelerating the creation of regional networks. Hoping to push Thailand to the logistics hub of ASEAN
Mr Dhanan Suphatraphan, President of Thailand Post Co, Ltd (Thailand Post), said that the business of transportation or logistics is still important to the national economy. especially in the wholesale/retail group and e-commerce business And to raise the level of transport and logistics in 2023 to be able to connect with the economy at all levels. Including more around the world So Thailand Post has adapted its organizational role by becoming a “Comprehensive and sustainable postal and logistics provider in line with international standards with digital technology
Ready to create an extraordinary operation by being an important “solution” for all sectors. during the epidemic of COVID-19 And being a digital disruption (Digital Disruption) causes many businesses to adapt, especially in the transport business sector, including the addition of 4 service models, which include 1. Providing services that n connect without borders (Global Cross-Border Service) with comprehensive transport and logistics services aiming to connect Thai businesses to different regions around the world. 2. Develop a warehouse structure for international services (Bonded Warehouse), other services and 3. Cooperate with first class partners such as Ebay, Amazon as a trading channel for Thai e-commerce, including 4. Use the entire network Ground, rail, ship and air, connecting all business groups
“Thailand Post has continued to cooperate at a regional level. Especially in the CLMV countries by signing a memorandum of cooperation with Lao Post (POL) for the first time and will expand cooperation to Vietnam and Myanmar. In which cooperation will have a cooperation framework. Including adding services that will be a channel to expand postal services to supply and meet the needs of the people even more. Making Thailand the transport and logistics hub of ASEAN in line with government policy.
In addition, Thailand Post will link the transport with data (Data) by using the information collected by the post in order to improve the potential of the service, namely the development of a complete electronic document management system (Post Prompt). service (e-Stamp Amser), identification and verification (KYC) services, including using post offices across the country to open a warehouse system. (Achieve) at provincial level and develop transport that creates the highest level of satisfaction with the Zero Complaint measure, reducing complaints and increasing the potential of the beneficial part for better efficiency. from a network covering more than 20,000 locations
Including strengthening the network of Thai postal business alliances. This is the use of the organization’s strengths for the benefit of partner organizations in the form of a sharing economy, such as FUZE POST has established a joint venture with JWD and FLASH to provide temperature controlled shipping services. The residential group cooperating with AP Company connects to the Thailand Post Office system, calls and makes an appointment to receive parcels and is ready to expand to other real estates.
It has also partnered with Robinhood service providers and in the future with others to generate revenue opportunities and expand Thailand Post’s shipping channels. By relying on expertise in logistics for the distribution of medicines in the Telemedicine system and working with financial institutions by providing credit. improve liquidity Including plans to do business in many branches to allow all industries to fully utilize the benefits of Thailand Post.
For the competition in the logistics business in Thailand next year. It is considered that there are always challenges and changes in the players in the transport and logistics market. It is not only the Tech Start-up business that has played a role and transformed into a player in the transport industry. But the expansion of Thailand Post’s services may also overlap with other business sectors, therefore, Thailand Post may use the organization’s strengths to create new opportunities. The competition in the logistics industry is more challenging than ever. The content of the adaptation must be in accordance with the needs of the people.
Mr Rhennir added that the current share of the organization’s revenue is divided into transport and logistics services 47.62%, postal group 31.26%, international services group 15.90%, financial business group 1.78%, retail business group 2.78% and other business groups 0.66% and it is expected that the the operating results in the fourth quarter of 2022 will tend to be better than the previous quarter.
In addition to generating income from the groups mentioned above, Thailand Post also has plans to seek new income, the organization’s New S-Curve, both adding value to existing postal businesses such as NFT stamps, postal media delivery services or Post Advertising that can deliver printed ads or product samples to target customers in the form of Direct Mail, E-Timestamp service with electronic time stamps. Currently, customers such as government agencies, hospitals, educational institutions, etc. for such transport and retail groups. such as On Demand boxes that can be designed and manufactured according to the needs of the type of business, selling advertising by mail. Expanding FUZE POST’s service area to support temperature controlled transportation and international business groups. such as international service warehouses for e-commerce businesses and general consumers, as well as financial business groups such as online insurance services Co-funding with financial institutions, electronic financial transactions for recharge payments, international money transfers.
Thailand Post also aims to transform the country’s economy with digital and technology by being an important technology developer, namely the Digital Post ID project, changing the address system on the envelope box from the traditional to a QR Code digital address, where every sector is treated with privacy and security, and it is the first carrier to use electric vehicles in the postal and delivery system, totaling more than 600 vehicles, replacing old cars that have come to an end The event in 2023 in line with global environmental sustainability.
“Transport and logistics is a highly competitive business. All service providers need to adapt and develop services to meet customer needs as much as possible. Thailand Post’s goal in 2023 is to be there for the people of Thailand, as the national communication and transport agency, emphasizing proactive work towards customers to develop services that meet the needs of all sectors, together with taking care of Thai people so that everyone can trust and think of Thailand Post every time they need it. In addition, he also uses the service. aims to create added value by reaching a wider range of other industries by developing new services from the existing resource base, and finally by bringing new technologies to support convenience, increase business opportunities and more business.”
