Mr. Suthiphol Thaweechaikarn, Secretary-General of the Insurance Commission (OIC), presided over the opening of the OIC’s COVID-19 Complaint Center, with the objective of helping and facilitating the Insured people who have suffered from the impact of the insurance company delayed payment of insurance claims against COVID-19, with the OIC executives, employees and employees of the OIC, central and provincial offices. Join the opening of the center via Microsoft Team system to take care of those affected in the event that the insurance company delays the payment of the Covid-19 insurance claim.
The Office of Insurance Commission as an insurance regulator and to protect the benefits of the insured people, has issued 7 urgent measures To supervise insurance companies offering insurance against COVID-19 Closely, therefore, to provide additional convenience to the insured people in parallel with the implementation of such urgent measures therefore set up a center to receive complaints for Covid-19 insurance, especially
There are statistics of complaints related to COVID-19 insurance policies (as of September 3, 2021), a total of 3,145 cases, and the most common complaint issue is that insurance companies have not yet paid compensation under the Covid-19 insurance policy.
For people who have problems with late payment of compensation can ask for more information Or make a complaint at OIC hotline 1186 or OIC website www.oic.or.th
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