From the case of problems using the Internet on the AIS Fiber network and some mobile networks During the period between 10:00 PM on Sunday, September 26, 2021 to 12:00 AM on the morning of September 27, the problem has now been resolved and returned to normal.
The company felt sorry and apologized. Users are highly impacted by temporary outages in some areas. and request compensation for any damage that may occur to the customer affected in this event by
1. Reduce service fees for affected AIS FIbre customers for 3 days (from all packages).
2. Mobile phone customers Free internet license of 10 GB for 24 hours continuously.
The company will gradually send SMS to inform the affected customers. The company apologizes very much for the inconvenience caused.
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