Capillary Appoints Sumit Kumar as President of Middle East, Africa & India

Capillary Technologies announced the appointment of Sumit Kumar as President of the Middle East, Africa, and India on April 2, 2026. The appointment is intended to strengthen the company’s leadership presence and reinforce its commitment to growth and client relationships within these strategic global markets.

Based in Dubai, Kumar will lead the sales organization for Capillary Technologies across the Middle East, Africa, and India. His primary responsibilities include driving the enterprise adoption of the company’s loyalty and customer engagement platforms and expanding client partnerships across key markets in these regions.

Professional Experience and Background

Kumar brings more than 28 years of experience in customer success and enterprise sales to the role. His professional background includes leading sales, marketing, loyalty, and strategy functions across several global markets, including Asia, Europe, the United Kingdom, the Middle East, and North Africa.

Throughout his career, Kumar has held leadership positions at several prominent organizations, including:

• Marks and Spencer
• Bata Group
• Landmark Group
• Al-Futtaim
• The Clermont Group

His track record includes delivering consistent revenue growth and the development of high-performing teams across diverse industries.

In addition to his corporate leadership roles, Kumar has served as a Board Member and Director at Hoan My Medical Corporation, which is the largest private healthcare group in Vietnam.

Company Focus

Capillary Technologies operates as a global provider of loyalty technology solutions. The company focuses on providing platforms for customer engagement and loyalty to help enterprises manage and deepen their client relationships.