Montreal-Trudeau: North America’s Cleanest Airport
Montreal-Trudeau Airport Wins Skytrax Awards for Service, Cleanliness
MONTREAL (AP) — Montreal-Trudeau international Airport (YUL) has been recognized by Skytrax, a British organization, with two awards: “Best Airport Staff Service in North America” and “Cleanest Airport in North America” for 2025. The airport previously received both distinctions in 2021.
Airport Staff and cleanliness Recognized
YUL’s award for best airport staff service marks the third time it has received the honor, having also won in 2021 and 2023. The airport also secured the title of cleanest airport in north America for the second time, also winning in 2021.
Record Passenger Traffic
Aéroports de Montréal (ADM) President and General Manager Yves Beauchamp credited the airport’s 13,000 employees for the awards, noting the airport saw a record 22.4 million passengers in 2024.
“With a record traffic of 22.4 million passengers in 2024, I am particularly proud that the remarkable work of all employees of the airport community is recognized by these two prizes,”
Yves Beauchamp, president and general manager of Aéroports de Montréal (ADM)
Beauchamp added, “We are fortunate to be able to count on a dedicated team which, for years, allows Yul to stand out by the quality of its services and the experience offered to travelers. I would like to sincerely thank the 13,000 employees who, day after day, ensure the proper functioning of our facilities and accompany travelers from here and elsewhere. It is indeed their commitment and their welcome that make our airport and our city shine.”
Skytrax Survey Methodology
Skytrax determines its awards based on a survey of millions of passengers across more than 565 airports globally. the survey evaluates customer experience across key areas, including check-in, arrivals, shopping, security, boarding, and overall cleanliness. The most recent survey was conducted between august 2024 and february 2025.
“Montreal-Trudeau airport continues to gain the esteem of the region’s travelers for the quality of its services. These prices are a reflection of the constant efforts of its employees to offer an environment that is both welcoming and efficient.”
Edward Plateded,Chairman and CEO of Skytrax
Translated by Bert Archer
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Montreal-Trudeau airport: Award-Winning Service and Cleanliness – Your Questions Answered
Here’s a Q&A about the recent accolades for Montreal-Trudeau International Airport (YUL), offering insight into its achievements and the factors behind them.
What awards did Montreal-Trudeau Airport (YUL) win?
Montreal-Trudeau Airport (YUL) has received two prestigious awards from Skytrax:
Best Airport Staff Service in North America for 2025
Cleanest Airport in North America for 2025
What is Skytrax, and why are these awards significant?
Skytrax is a British organization that conducts airline and airport ratings. Their awards are highly regarded within the aviation industry and are based on passenger surveys, making them a significant measure of customer satisfaction and service quality.
how many times has YUL won “Best Airport Staff Service in North America?”
YUL has received the “Best Airport Staff Service in North America” award three times. Thay previously won in 2021 and 2023.
Has YUL won the “Cleanest airport in North America” award before?
Yes, this is the second time YUL has been named the “Cleanest Airport in North America.” They also won the award in 2021.
Who is responsible for these awards?
Yves Beauchamp, President and General Manager of Aéroports de Montréal (ADM), credits the airport’s 13,000 employees for these accomplishments.
What impact do these awards have on travelers?
These awards signify that passengers can expect high-quality service and a clean environment when traveling through YUL. The positive feedback from Skytrax’s surveys suggests a welcoming and efficient experience.
What is the methodology behind the Skytrax awards?
skytrax awards are resolute by a survey of millions of passengers across more than 565 airports worldwide. The survey evaluates customer experience across several key areas, including:
Check-in
Arrivals
Shopping
Security
Boarding
Overall cleanliness
The most recent survey used for these awards was conducted between August 2024 and February 2025.
what other achievements has YUL had recently?
In 2024,Montreal-Trudeau Airport saw a record-breaking 22.4 million passengers.This highlights the airport’s ability to handle a high volume of travelers while maintaining excellent service standards.
What are the key takeaways from the awards?
these awards highlight YUL’s:
Remarkable staff Service: Recognized for its dedication to providing excellent customer service.
Commitment to Cleanliness: Maintaining a high standard of cleanliness for passengers.
Positive Passenger Experience: The awards are a reflection of the airport’s efforts to offer a welcoming and efficient environment.
Key Facts About the Awards
The following table summarizes essential details about the awards and the airport’s recognition:
| Award | Awarded By | Year Received | Previously Won |
|---|---|---|---|
| Best Airport Staff Service in North America | Skytrax | 2025 | 2021, 2023 |
| Cleanest Airport in North America | Skytrax | 2025 | 2021 |
What are some related topics regarding the Montreal-Trudeau Airport?
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