Octopus Cards Limited Announces Standard Replacement Programme
Octopus Cards Limited has officially announced the launch of the “Standard Replacement Programme” to replace Octopus cards issued in 2002 or later. This replacement will be done in batches, with customers being given a three-month notice period to replace their cards. It is important to note that if an Octopus card has expired for more than a year and has not been replaced, or if it is returned, the company will charge an annual government fee of 20 yuan.
The replacement process will be carried out in monthly batches based on the year of publication, and customers will have the option to return their Octopus cards for a deposit and balance refund. The deposit, balance, and most services or privileges in the old card will be automatically transferred to Octopus Mobile or the new card. After the three-month notice period, the old card will become invalid.
Customers will receive special audio prompts when tapping on their cards, indicating that the old card needs to be replaced. They can utilize the Octopus mobile app or visit designated locations to exchange their old cards for new ones. In addition, customers can check whether they need to replace their cards through various channels, including the Octopus Card Replacement Programme website, “Octopus Interactive Voice Telephone System”, and “Octopus Service Stations” at designated MTR stations and shopping malls.
Overall, the implementation of the “Standard Replacement Programme” aims to ensure a smooth and efficient transition for customers as they upgrade their Octopus cards.
Octopus Cards Limited announced the launch of the “Standard Replacement Programme” to replace Octopus cards issued in 2002 or later in batches, and give customers a three month notice period for card replacement If the Octopus card has expired for more than a year and has not been replaced, or If it is returned, the company will charge an annual government fee of 20 yuan.
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Butler Wang ｜ Ten siblings separated for 60 years, a Hong Kong man traveled abroad to find relatives and finally reunited to fulfill his parents’ last wish
Octopus published in 2002 began to be replaced
Octopus will replace Octopus published in 2002 and later in monthly batches based on the year of publication, and will provide a minimum three month notice period to remind customers to replace their Octopus. The deposit, balance and most services or privileges in the old card will be automatically transferred to Octopus Mobile or the new card. Customers can also choose to return their Octopus for a deposit and balance refund.
After the three month notice period, the old card will become invalid. If the customer replaces the new card or returns the old card within one year after the old card has expired, we the “late replacement administration fee” will be charged. Otherwise, the Octopus card will be replaced with the old expired card An administration fee of $20 will be deducted from the deposit and balance each year until these two amounts have been deducted’ n full, and the Octopus will not be replaced at that time.
specialAudio prompts to change card
When customers hear a special prompt sound “Beep ~ Beep” when tapping the card[enghraifft sain]they can transfer the old card to Octopus Mobile via the Octopus mobile app. In addition, they can also go to designated locations to exchange the old card for a new one. In addition, customers can check whether they need to replace their cards through multiple channels, including the Octopus Card Replacement Program website, “Octopus Interactive Voice Telephone System “, and “Octopus Service Stations” at designated MTR stations and shopping malls. In addition, if the customer has registered an Octopus in the Octopus App, the customer will receive a system message notification in the Octopus App when the Octopus needs to be replaced.
How to change card
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Octopus card replacement ︳The old version of Octopus will be discontinued and an administration fee of $20 will be charged every year.Starting from this year, it will be replaced in 1-trick batches to distinguish the old card – Qingbao – Family – Use – D231130
Octopus card replacement ︳The old version of Octopus will be discontinued and an administration fee of $20 will be charged every year.Starting from this year, it will be replaced in 1-trick batches to distinguish the old card – Qingbao – Family – Use
Octopus Cards Limited announced the launch of the “Standard Replacement Programme” to replace Octopus cards issued in 2002 or later in batches, and give customers a three month notice period for card replacement If the Octopus card has expired for more than a year and has not been replaced, or If it is returned, the company will charge an annual government fee of 20 yuan. Also starring: Butler King｜
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Home, mall, Apple, Samsung Pay, MTR, Octopus
real estate, home, real estate, property type, shopping mall, entity word, brand, Apple, entity word, service, Samsung Pay, entity word, developer and agent, MTR, entity word, brand, Octopus
Octopus customer mobile phone plan system year balance administration last wish of parents web page Qingbao channel entertainment information collection voice phone MTR Zhongyou Hong Kong audio mall application men final group toot example steward brother Wang
2023-11-30
Octopus card replacement – the old version of the Octopus will be discontinued and a 20 admin fee will be charged every year – starting from this year, it will be replaced in 1 trick batches to distinguish the old card
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