Starbucks Closing Stores: Restructuring Strategy
- Starbucks announced on Thursday that it will close underperforming stores across North America as part of a significant restructuring effort led by CEO Brian Niccol.
- The company anticipates a 1% reduction in its store count in the United States and Canada,equating to several hundred closures,by the end of the 2025 fiscal year.
- Niccol is attempting to restore the chain's core "coffeehouse" feel, aiming to attract customers back to its outlets.This signals a potential shift away from rapid expansion and a...
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Starbucks to Close Hundreds of stores in North America
Table of Contents
what Happened: Store Closures and Restructuring
Starbucks announced on Thursday that it will close underperforming stores across North America as part of a significant restructuring effort led by CEO Brian Niccol. This initiative is expected to cost the company $1 billion and aims to address six consecutive quarters of declining US sales.
The company anticipates a 1% reduction in its store count in the United States and Canada,equating to several hundred closures,by the end of the 2025 fiscal year. Notably, this includes its iconic Seattle roastery.
Why It Matters: A Shift in Strategy
Niccol is attempting to restore the chain’s core “coffeehouse” feel, aiming to attract customers back to its outlets.This signals a potential shift away from rapid expansion and a renewed focus on the in-store experience. The closures are also a response to changing consumer habits and increased competition within the coffee market.
Financial Impact and CEO Compensation
The restructuring will affect approximately 900 workers, following earlier corporate cuts of 1,100 employees. Though, the cuts are starkly contrasted by CEO Brian Niccol’s significant compensation package, valued at $95.8 million in the previous year – 6,666 times more than the average Starbucks barista. This represents the largest CEO-to-worker pay gap of any company in the S&P 500, according to the Institute for Policy Studies’s 2025 executive excess report.
Unionized Stores targeted
Among the stores slated for closure is Starbucks’s flagship unionized location in Seattle, a large cafe featuring an in-house roastery. A unionized store in Chicago, on Ridge Avenue, was also closed.
Talks between Starbucks and Workers United, representing over 12,000 baristas, began in April but have stalled. Union members staged a strike in multiple US cities in December, coinciding with the peak holiday season.
Workers at the Seattle store voted to unionize in 2022 and were picketing on Monday over contract negotiation disputes. Baristas from across the Chicago area picketed the Ridge Avenue location on Thursday, prior to the closure announcement.
Starbucks maintains that the union status of stores was “not a factor in the decision-making process.” However, Starbucks Workers United has criticized the closures, suggesting a retaliatory motive.
