“Suvarnabhumi” explained why the shuttle bus that picks up passengers from the plane is delayed. Due to ground operators, Thai Airways International Public Company Limited is not ready to labor and does not provide enough shuttle buses for service.
Suvarnabhumi Airport (BKK) has received complaints from Thai Smile Airways passengers. Because on January 2, 2023, passengers spent 2 hours on the plane waiting for a shuttle bus to pick up passengers from the plane and send them to the passenger terminal, which Suvarnabhumi Airport has investigated and found that the above case flying from the plane. late The two THAI Smile flights WE137 arriving from Chiang Rai and arriving at Suvarnabhumi Airport at 10:25 pm and flight WE047 arriving from Khon Kaen arriving at Suvarnabhumi Airport at 10:40 pm landing at a landing hole remote an airline arranges a Shuttle Bus to pick up passengers from the plane to the late passenger station.
The reason is that the ground service provider for THAI Smile Airways, Thai Airways International Public Company Limited, lacks manpower to drive shuttle buses to pick up and drop off a large number of passengers and the number of shuttle buses is insufficient for a Public Company service Limited has provided vans to improve the service. Therefore, it takes quite a long time to pick up passengers from the plane to the passenger terminal Suvarnabhumi Airport has instructed Thai Airways International Public Company Limited to provide enough personnel and vehicles to serve passengers. To prevent this from happening again in the future.
