TEKsystems Hiring Hospital Answering Service Operator in Boston MA
- TEKsystems has opened recruitment for a hospital answering service operator based in Boston, Massachusetts, offering a contract-to-hire position with a pay range of $22.00 to $25.00 per hour,...
- The position is fully onsite in Boston and operates on a second-shift schedule from 2:00 PM to 11:00 PM.
- Applicants are required to have customer service experience, though call-center experience is preferred.
TEKsystems has opened recruitment for a hospital answering service operator based in Boston, Massachusetts, offering a contract-to-hire position with a pay range of $22.00 to $25.00 per hour, according to career listings. The role requires handling high-volume inbound calls from patients, hospitals, and medical practices in a fast-paced healthcare communications environment.
Schedule and Training Requirements
The position is fully onsite in Boston and operates on a second-shift schedule from 2:00 PM to 11:00 PM. Employees must be available to work every Saturday, with scheduled days off provided during the week. According to job postings, schedules are distributed three to four weeks in advance. Because the role is designated as essential, availability is required during holidays and inclement weather. Candidates must also complete a mandatory two-to-three-week onsite training period where attendance is required throughout.
Qualifications and Compensation Details
Applicants are required to have customer service experience, though call-center experience is preferred. Backgrounds in a healthcare setting such as a hospital, medical practice, clinic, or health center are strongly preferred by the employer. Additional qualifications include strong communication skills, phone etiquette, data entry capabilities, and a minimum typing speed of 40 words per minute. Medical terminology knowledge is listed as a plus. The application deadline for the position is anticipated to close on September 8, 2026. Eligible employees in this temporary role may receive benefits including medical, dental, and vision coverage, 401(k) retirement plans with pre-tax and Roth contributions, life insurance, short- and long-term disability, health spending accounts, transportation benefits, and employee assistance programs.
