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Apple refuses to repair iPhones reportedly lost or stolen-iPhone Mania

According to an internal document obtained by the U.S. media MacRumors, if a customer brings an iPhone for repair and the device is reported to be lost or stolen in the GSMA device registry.Apple Storeas well asAppleIt’s now clear that legitimate service providers are now getting warnings.

The GSMA Device Registry is a global database that allows device owners to register the status of problems such as loss, theft, or fraud.

Refuse repair if device loss is reported

AppleRepair personnel can use the in-house app MobileGenius or GSX system.If you see a message indicating that your device has been lost or stolen, you are instructed to decline the repair.… apparently …

Now,Apple StoreAnd Apple Authorized Service Providers will lock your device and will not be able to repair it if your customer has Find My iPhone enabled. With the introduction of the new policy, you can prevent your lost or stolen iPhone from being repaired if you have never enabled Find My iPhone.

Source:GSMA via MacRumors
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