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Summary of Carris Maintenance Contract with Main
This text details Carris’s (Lisbon’s public transport company) maintenance contract with the company Main, specifically for the upkeep of its funiculars (Bica, Lavra, Glory) and the Santa Justa Elevator. Here’s a breakdown of the key points:
Contract Components:
Permanent Assistance: This is the main part of the contract,covering all types of maintenance (preventive,predictive,healing,corrective) for all systems and components,including traction cables.
Material supply: Main is responsible for providing all necessary maintenance materials, including lubricants, using brands already approved by Carris.
Damage Repair (Vandalism/Accidents): Repairs due to vandalism or accidents are handled on a request basis,requiring prior Carris approval and a budget from Main.Key Assurances & Oversight:
No Previous Issues: Carris President Pedro Bogas states there have been no prior problems or complaints regarding Main’s services. Regular Inspections: Carris believes inspections have been well-conducted.
Increased Investment: Carris is increasing its overall investment in maintenance.
On-Site Presence: Main has a dedicated team embedded within Carris: 6 technicians and 3 engineers, with 2 personnel available 24/7. carris Supervision: Main’s work is fully supervised by Carris technicians (two specialized technicians accompany Main’s team) and overseen by a director with 40 years of experience.
Daily Cable Inspections: Cable inspections are conducted daily, and any malfunctions are immediately reported and addressed.
Reason for Outsourcing:
Specialized Knowledge: The contract is outsourced because the maintenance requires highly specific expertise that is not widely available within Carris or the market. Main is a specialized company with the necessary personnel.
In essence, Carris relies on Main for specialized maintenance due to their expertise, but maintains strong oversight and control through on-site supervision and a clear approval process for repairs. The company emphasizes a long-standing, positive relationship with Main and a commitment to increasing investment in overall maintenance.