Passengers do not want to tolerate “Thai Airways” damaging their reputation by causing their seats to break. Even though I bought a business class ticket. I was torn to pieces by a customer I will return the money to keep my mouth shut. If I don’t accept it, I will proceed to report the management.
It became an issue in the online world when Mr. Trirat Sirichanrophas Passenger of Thai Airways Came out and posted via personal Facebook. Tell stories about shocking events. After using the domestic air service
It was claimed that he had purchased business class airline tickets to take six clients to an event in Beijing, worth hundreds of thousands of baht. But this informed him 2 His place and the customer have lost. I can’t recline or it can be adjusted to sleep
readyPut 5,500 baht in an envelope and sign the consent. It’s like keeping your mouth shut (usually the price of a business class plane ticket to Beijing is 33,000 baht one way)
When boarding the plane The flight chief manager came and apologized and informed him “These two seats have been broken for more than a month. And we were told not to issue tickets. and I don’t understand why Thai Airways still sells these 2 seater tickets because in the end we all have to be first. I was scolded by a customer.”
Mr. Treerat also revealed thisThis was the second time in 6 months that he had encountered such an error. And the crew chief’s message has not yet reached the managers of Thai Airways. So he posted on social media. To make it strong enough for change to happen
He also said As a passenger who chooses to travel with Thai Airways because of the expectations in the product and services of Thai Airways and want to support domestic airlines Even if the ticket price is more expensive than others Still buy and support But the executives have not the courage to give priority to customer convenience.
He then confirmed that he would not accept any compensation and signed any consent documents.Announcement of move to sue Thai Airways executives specify it
1.) I will pursue legal action against the management of Thai Airways. Invite this executive to demonstrate responsibility by resigning. Since I had already written a report to complain > but didn’t solve the problem, the employees on the plane were turned into goats > the company executives never took any responsibility.
2.) I will file a complaint with the Transportation Commission. Inspect defective products on Thai Airways aircraft. Including prevention and correction guidelines / from what I talked to the flight attendant. We know this kind of thing happens on many flights. If the chair is broken, the IFE is broken, or other equipment is broken.
until the crew got fed up I had to be scolded by the passengers Sorry for both the employees and the MPs. and greatly affected the image of Thai Airways
Source: Treerat Sirichantaropas
#Ready #sue #Thai #Airways #damaging #reputation #causing #chair #break #Refund #quiet
