“Sak Siam” ordered to clear the problem of the M-Flow system, urged to return the fine until the end of March 31
Date 21 March 2022 time 19:23
The Transport Minister ordered to clear the problem of the M-Flow system, prompting the return of the M-Flow fine until the end of March 31, after 95 percent of the payment was made, requesting the SAT and EXAT to publicize invite car users to subscribe
On March 20, 65, Mr. Saksiam Chidchob, Minister of Transport chair the meeting Follow and accelerate the development and service of the M-Flow system of the Department of Highways and the Expressway Authority of Thailand. Through the Zoom application, with the top executives of the Ministry of Transport, consisting of Mr. Chayatham Phromsorn, Permanent Secretary of the Ministry of Transport, Mr. Pisak Chitwiriyawasin Deputy Permanent Secretary, Ministry of Transport Head of Highway Infrastructure Development Mission Group, Mr. Soraphong Paitoonpong, Deputy Permanent Secretary, Ministry of Transport, Head of Transport Mission Group and executives of related departments attended the meeting
this meeting It is a meeting to monitor the implementation of the policy of the Minister of Transport. The Department of Highways (TLS) has developed an automatic fee collection system. without barriers (M-Flow) on the Intercity Expressway No. 9 (Tap Chang 1,2 and Thanyaburi 1,2) to solve the problem of traffic jams in front of the checkpoint By setting the system to be able to integrate with the Expressway Authority of Thailand (EXAT) in the development of the M-Flow system to be the same model and standard (Single Platform System).
which as of March 15, 2022, there are subscribers through websites and applications (https://mflowthai.com) of 160,577 subscribers via Line Official Account (Line OA: @mflowthai) amounting to 24,185, with a total number of transactions using the M-Flow service of 1,607,074, classified as members through the system and the website. 630,998 members, 111,802 Line OA members, 814,749 members who are not yet members, vehicles that are exempt from having to pay through fees (fire engines, ambulances, etc.) number 7,360 and are waiting for confirmation of 42,165 by TL has continuously promoted membership applications, for example, organizing a promotion to receive E-Coupon 60 baht for purchasing products in 7-Eleven for applicants via Line OA (3,904 rights have been granted, remaining 46,096 rights) ) Increase the promotion of running free 2 trips from 100,000 rights to 200,000 rights (100,000 rights have been fully received. Additional 100,000 privileges have been granted 48,871 privileges, remaining 51,129 privileges) and a 20% discount promotion for every trip over the course of 3 months (152,215 people have already received a discount, valued at 921,222 baht).
For solving traffic congestion problems in front of the checkpoints, LRT has expedited public relations, understood and invited people who use the road to register for membership. Installed barriers, rubber cones, and clearly divided traffic lanes 1 km in advance, as well as adjusting the number of cash compartments. and automatic slots M Pass and Easy Pass to be appropriate in accordance with the amount of vehicles that use the roads of each checkpoint and has mobilized staff to help facilitate cash collection services to be able to pass through the checkpoint faster
In addition, the refund of fines has also been made. and extending the payment period, which will return the fine for all including delaying the fine for users of the wrong channel until March 31, 2022 (Currently 95 percent refunded)
for the development of the M-Flow system of the Expressway Authority of Thailand On the Chalong Rat Expressway, the number of 3 checkpoints (Chatuchot, Sukhaphiban 5-1 and Sanitation 5-2) is currently 90% progress. network and carry out continuous testing of the equipment (Burn-In Test) successfully Currently in the process of preparing for a contract to develop the system which will be able to install and test the system (Soft Opening) in June 2022. EXAT has prepared a public relations plan through television, radio, infographic, social media, including a plan to organize a promotion to promote the application and use of the M-Flow system. During the month of May – June 2022, users who will update Easy Pass to apply for the M-Flow system will receive 50 baht in the Easy Pass card (only the first 10,000 cards). Flow, if you come to use the service, you will receive 100 baht top-up money (only the first 20,000 cards) during July 2022, etc.
In this regard, Mr. Sak Siam has instructed the SET and EXAT to proceed as follows: 1) Let the SAT and EXAT focus on public relations to reach the target group thoroughly. The content is about convenience, speed, safety, fair price, solving traffic congestion at toll gates, etc.
2) Let the LCP assess the channels for applying for membership. by canceling the difficult application channel
3) Let EXAT publicize the use of the M-Flow system in advance before opening the service. Based on the model of public relations of LTL.
4) Let the LCP return the remaining 5% of the fine to be completed by March 31, 2022.
5) Let LTL set a target for M-Flow service subscriptions from approximately 6 million vehicle registrants and set up a monthly M-Flow subscription plan to achieve this goal. Trucks, passenger vans, buses of the Transport Company Limited, etc., must apply for membership in the M-Flow system as well.
6) Let the Khor.
Apply for M-Flow membership and report the results of the membership application through the channel of the Khor. Khor. to know.
7) Let the LCP and EXAT coordinate with the agencies under the CCC to have the personnel of the agency help publicize the use of the service/subscribe to the M-Flow system as well.
8) Let the LCP and EXAT consider the solution to the problem. In the event of a motorcycle disobeying driving on the expressway as well
