Mitistock – Mr. Kritsada Chinavicharana, Deputy Minister of Finance Chaired the ceremony for the presentation of the Outstanding State Enterprise Award for the year 2023 at the State Enterprise Policy Office (SOE), Ministry of Finance. Held under the concept of “IMPROVING THAINESS 6 state enterprises creating Thai power to the world TOWARDS GLOBAL OPPORTUNITIES” at Santimaitri Building. Ty er Goverder This time, the Government Housing Bank (GH Bank) received a total of awards, including 1. Outstanding Organizational Management Award (Honor) 2. Outstanding Organizational Leadership Award 3. Award for Development to Sustainable State Enterprise Ideas Award Outstanding Creativity and Innovation innovation Outstanding Innovation Award 5. 6 Outstanding Service Award and • Outstanding Creativity and Innovation Award In terms of creativity, praise was given by the Prime Minister.
Monpop Weerapala, Managing Director of GH Bank, and the bank’s senior executives Participated in receiving the award from Mr. Kamonpop Weerapala, Managing Director. The Government Housing Bank (GH Bank) revealed that the Outstanding State Enterprise Awards 2023, in which GH Bank received all 6 awards, is a source of great pride for GH Bank. Reflects the effective operations of the Bank’s Board of Directors. Senior executives and more than 5,000 GH Bank employees have done work according to the mission. In 2023, GH Bank managed to give new loans up to 253,860 million baht. “Making Thai people have a home”Exceeded the target of 235,480 million baht by releasing new loans to reduce social inequality for low-income groups. and medium loan amounts not exceeding 2.5 million baht, numbering 121,308 applicants, 3.84% higher than the target and also easing
Suffering of customers whose income was affected Ability to pay in installments as appropriate continuing from 2023 in line with government policy. Ministry of Finance and quality debt resolution In accordance with the Bank of Thailand’s (BOT) Responsible Lending guidelines through “Measures to Solve Household Debt Problems in 2024” on January 30, 2024, a total of 4,789 customers were registered to join the project, which represents an outstanding principal amount of 5,553.06 million baht At the same time, through the system, we are also developing the digital aspect to make customer service more efficient GHB Digital Evaluation GHB eContract has raised the level of service to provide the signing of a loan contract in electronic form through the system. Evaluate the price of the property the customer wishes to buy and apply for a loan from the bank. Quickly estimate the initial approval limit for customers. Including upgrading the service level for signing loan contracts. By adding formal channels – instead of using paper In order to provide customers with more convenience and speed Bringing all 6 Outstanding State Enterprise Awards for the year 2023, with the details as follows:
1. The Outstanding Organizational Management Award (Honour) is an award based on the organization with a consistently good performance evaluation score for the 3rd consecutive year, being in the top 5 in overall state enterprise sustainability in 2022 and can maintain standards that reflect the bank’s ability to manage the organisation. Create a competitive advantage and create added value in economic, social and environmental dimensions. As a result, the bank can move towards growth.
2. Outstanding Organizational Leadership Award Awarded to organizations that receive awards for outstanding organizational management. and has an overall state enterprise evaluation score for 2022 of 4.5000 or more. In 2023, the SEPO has considered giving that award to Chatchai Sirilai Mr Former Managing Director of GH Bank, considering performance results during his management as Managing Director of GH Bank, which show a vision and implement the policy Raise the level of organizational management Aim to be a sustainable bank
3. Award for development towards a sustainable state enterprise Received from the implementation of strategic sustainability development policies of state enterprises that are systematically implemented Reflected from the results in the economic, social and environmental dimensions.
4. Outstanding Creativity and Innovation Award Outstanding innovation byproject A “Digital Loan Process” that elevates the lending process By bringing in digital technology to support operations in the End-to-End Process (Customer Journey) throughout the customer’s journey. (This is an improvement on the lending process to be fast, modern, and responsive to customer needs and expectations. Stakeholders Including supporting customer behavior change This makes it possible to adapt to the competition in the industry and grow sustainably. “Services to make Thai people have homes and maintain homes for Thai people” (and change service quality and management
5. Outstanding Service Award from Digital Housing Solution for All Thai) focuses on providing loan services that cover the two new customer groups. and existing customers who are affected by the economic situation By improving excellent management In the People dimensions Process Technology and Innovation and which includes customers and key stakeholders By using digital technology to improve the service process throughout the Value Chain Application: GHB ALL GEN the bank, such as, GHB ALL BFRIEND GHB ALL HOME etc.
6. Outstanding Creativity and Innovation Award In terms of creativity, we commend GH Bank for developing innovations in managing customer groups that require special attention (The concept of “Loan Portfolio Management System and More” SMNPL Cognitive Analytics Machine Learning ECRS (Delete, Merge, Rearrange and) and debtors through an analytical system used to increase the efficiency of credit quality control. and use Simplification principles) to improve operational processes Reduce duplication Respond to user needs and expectations in terms of data and information quality, accuracy, reliability, and can be used to significantly support operational decisions.
In this regard, SEPO has organized an award ceremony for outstanding state enterprises since 2005 to announce to the public the performance of outstanding state enterprises in various fields, along with giving encouragement to all state enterprises that perform support missions country development and encourage state enterprises to be committed to action in order to develop the organization to be even more efficient. The 2023 Outstanding State Enterprise Award Ceremony was held at the Santimaitri Building. Government House
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